Terms of Service
Clear terms that protect both you and us.
Agreement to Terms
By accessing or using the K-12 Services Management App, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.
Use License
Permission is granted to temporarily use the K-12 Services Management App for personal or organizational use. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose without authorization
- Attempt to reverse engineer any software contained in the platform
- Remove any copyright or other proprietary notations
User Accounts
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
Billing and Payments
Payment methods. We accept card and other payment methods we make available. Payments are processed by Stripe. We do not store your full card number on our systems.
Recurring billing. Subscriptions renew automatically. You are billed monthly. Usage-based components (e.g., number of service providers and students) are metered and billed at the end of each billing period in accordance with the pricing in effect at that time.
Pricing and currency. Prices are in USD unless otherwise stated. We may change prices with notice (e.g., at the start of the next billing cycle or with at least 30 days’ notice). Your continued use after a price change constitutes acceptance of the new price.
Failed payments. If a payment fails, we may retry. We may suspend access until the payment method is updated. You are responsible for keeping your payment method valid and up to date.
Cancellation. You may cancel your subscription at any time from the Subscription page (or as otherwise described in the product). Upon cancellation, you retain access until the end of the current billing period. We do not refund fees for the current period unless stated in our Refund Policy or required by law.
Refunds. Refunds are governed by our Refund Policy.
Disputes and chargebacks. If you have a billing concern, please contact us before initiating a chargeback with your bank or card issuer. We may suspend or terminate accounts that abuse the chargeback process.
Data and Privacy
You retain ownership of all data you submit to the platform. We will handle your data in accordance with our Privacy Policy and applicable data protection laws, including FERPA and COPPA where applicable.
Limitation of Liability
In no event shall the K-12 Services Management App or its suppliers be liable for any damages arising out of the use or inability to use the platform.
Contact Information
If you have questions about these Terms of Service, please contact us through our contact page.