Frequently Asked Questions
Find answers to common questions about our platform.
?General
What is Prism K12?
A comprehensive platform designed specifically for service provider companies delivering K-12 special education services (PT, OT, Speech). Streamline session management, documentation, and team coordination.
Who is this platform for?
This platform is built for service provider companies and therapy practices delivering K-12 special education services. Perfect for companies managing multiple therapists, caseloads, and student services.
How much does it cost?
$8/month base, unlimited team members at no charge, and your first 15 active students free. Each active student beyond 15 is $3.50/month. Archived students are not billed, and nothing is ever blocked — you are never prevented from adding a student.
Is there a free trial?
Yes. Team members are always unlimited and free, and your first 15 students cost nothing on every plan — not just during a trial. Beyond that it is $3.50/month per active student. No credit card required to begin using the platform.
?For Service Provider Companies
How do we manage multiple team members?
Organization admins can invite team members and assign roles. Each team member gets their own dashboard to track sessions, manage caseloads, and document services.
Can we track caseloads across our team?
Yes, the platform provides comprehensive caseload management. View all students across your service provider company, track assignments, and monitor service delivery across your entire team.
How does session scheduling work for our team?
Team members can schedule sessions through the calendar view. Admins can view all team schedules, manage assignments, and ensure coverage across your service provider company.
How do we document sessions?
Team members can create SOAP notes directly when scheduling sessions or add them later. All documentation is securely stored, organized by student, and accessible across your service provider company.
Can we manage multiple schools and districts?
Yes, you can create and manage multiple schools within your organization, assign students to schools, and track services across all locations where your service provider company operates.
?Documentation & Compliance
Can we use document templates?
Yes, the platform supports SOAP note templates and document workflows. Create standardized documentation templates for your service provider company to ensure consistency.
How do we ensure compliance?
The platform includes frequency compliance tracking, automated alerts for missed sessions, and comprehensive reporting tools to help your service provider company maintain compliance with service requirements.
Still have questions?
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